Frequently Asked Questions

How can I place an order?

Choose your products, add them to the cart, then complete your delivery and payment details at checkout.

Are NORDENLEA products suitable for daily use?

Most products are designed for a daily care routine. Follow the directions provided for each product.

Can I use the body scrub every day?

We recommend using it 1–3 times per week, depending on your skin type and sensitivity.

Can opened products be returned?

No. For hygiene and safety reasons, opened or used personal-care products cannot be returned or exchanged.

How long does delivery take?

Orders within Saudi Arabia usually arrive within 2–7 business days after processing.

How can I track my order?

You will receive tracking information once the order is handed to the shipping carrier.

What if I receive a damaged or incorrect product?

Contact us with your order number and clear photos of the product and packaging.

How can I contact customer care?

support@nordenlea.com